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Terms and conditions

RESERVATIONS

-Credit card number and expiry date are required to guarantee the reservation.

-No charge made at the time of booking: payment at check-out.

-The Hotel reserves the right to proceed, in the 48h before arrival, to make a

pre-authorization on  the provided credit card number of an amount equal to the cost of one night.

 

CANCELLATIONS

 

  1. Cancellations must be notified by mail to: portoroca@portoroca.it

 

  1. Cancellations made from the day of booking up to 2 days before the day of arrival: No penalty.
  2. Cancellations made within 2 days of arrival:
    The cost of 1 night will be charged upon the credit card number provided at the time of booking.
  3. Cancellations made on the day of arrival or in case of no-show (no-show not communicated to the Hotel): 100% of the cost of the stay will be charged upon the credit card number provided at the time of booking.
  4. Early departures:
    If communicated at least 48h before the original departure date, no penalty (except for reservations made through online portals: in this case the cost will apply to the fee that may be requested by the online portal.)
    In any other case the cost of an overnight stay will be charged upon the credit card number provided at the time of booking
  5. Not refundable bookings:
    Total amount charged at the time of booking, non-refundable in case of cancellation.

Only by booking with us:

Enjoy the exclusive advantages of direct booking!

- Best available rate (up to 15% off)
- Complimentary taxi for arrival /departure from/to parking lot or Monterosso train station
- 15% off at lunch / 15% off at dinner at La Terrazza, our panoramic restaurant
- Breakfast included

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